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New Customer Onboarding Process

Learn about our Onboarding Process and the Onboarding Forms you’ll complete after signing up.

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New Customer Onboarding Process

Learn about our Onboarding Process and the Onboarding Forms you’ll complete after signing up.

get started
Book call
New customer onboarding process - 100 Pound Social

The Onboarding Process

Sign up through our website to kick off your 10-day Onboarding Process. Your plan goes live 10 days – or the nearest work day – after your sign up.

7

Onboarding Forms

Receive your Onboarding Forms within a few minutes of signing up. 

7

Briefing

The Forms guide you through providing a full briefing on your business, USPs, brand voice, ideal clients, topics we can cover in your posts, sharing imagery, and more. 

7

Submit Forms

Complete the Forms within 48 hours to allow us to stick to our 10-day Onboarding period. 

7

Customer Success Manager

Your Customer Success Manager is your main point of contact. They will be on hand to guide you through the Onboarding Process.

7

Review

Review your first month of posts and leave comments via the Content Panel. Your Content Creator will review your feedback and revise your posts.

7

Launch

Your plan goes live on day 10 – or the nearest work day – after signing-up. Your posts are published directly to your social media pages.

Emily Nicholson 100 Pound Social Customer Success

Emily Nicholson

COO

Nicole Pirrie

Nicole Pirrie

Customer Success Manager

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Sample Onboarding Forms

Preview the form you’ll complete after signing up for any Social Media Posts Plan:

View sample Onboarding Form >>

"The style and content is the right balance for Henwick Park Distribution, [we're] starting to gain a number of connections."

Andy Wills
Henwick Park Distribution - Fund Distribution and Development

"We seem to get more likes and more people re-posting. Thank you."

Marie-Claude Stockl
The Horse Institute - Leadership Development
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Schedule a demo

Join a 30-minute live, interactive demonstration call. 

Select a date and time to join us to find out how our services work and which plan is right for your business. We’ll get in touch with you privately after the public demo call (up to 3 guests).

Or request a one-to-one call to chat over your questions.

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Victoria Parrott

Marisa Maxwell

Marisa Maxwell

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Marisa Maxwell

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