New Business / Enquiries Manager

Our Journey: 100 Pound Social has been offering affordable social media content and lead generation services to small businesses globally since 2017. We are a small business with 9 members of our main team, and a content team of 30 professional writers and content creators.

Our HQ is in London, UK, but we’re a 100% remote working company, meaning all team members work flexibly from various locations across the UK.

Opportunity: We are looking for someone who can confidently represent our business and help potential customers understand and engage with our offering. This is an excellent opportunity for someone with a customer facing or sales background. A part-time, flexible role that will fit around other work or family commitments, and who will join a supportive team also working flexibly.

The ideal candidate will be:

• Confident speaking to potential customers via video calls
• Be proactive, take initiative, and be a fast learner
• Have a strong understanding of social media platforms and how they are used by small businesses 
• Tech savvy and comfortable using new systems
• Be detail oriented with the ability to prioritise and multitask
• Self-motivated and able to work independently from a home office
• Excellent written, verbal, and interpersonal skills

Key Responsibilities: Responsible for conducting demo calls, guiding prospects through the decision making process until they sign up as new customers, and contributing towards developing sales strategies.

Enquiry Calls

• Host enquiry video calls with prospective clients
• Present a slide deck and help the prospect assess if we’re a good fit
• Log enquiries in the CRM, ensuring custom fields are completed for data reporting
• Set reminders to follow-up with prospects until they make a purchase decision
• Hold follow up calls where required
• Keep on top of ‘CRM admin’ to ensure the CRM stays organised and all leads have been followed up
• Check your inbox regularly and responding to emails

Upgrades

• Check in with clients after signing up to make them aware of options to upgrade their plan or add additional services

Meetings & Planning

• Join monthly Growth Team meetings
• Contribute ideas towards developing strategies and streamlining processes

To apply for this role, please complete this application form.