FAQs

Question unanswered? Please email support@100poundsocial.com

General FAQs

What is 100 Pound Social?

100 Pound Social is a low-cost social media marketing agency, established in 2017.

We provide cost-effective social media and lead generation services to small businesses and startups across the UK and English-speaking world.

In which part of the UK are you based?

Our HQs are in Bedfordshire, just north of London.

However, we are a 100% remote company meaning our team members work from various locations across the UK. 

WHO WILL BE my point of contact at 100 Pound Social?

Emma Todd, the Head of our Social Media Team, will be your main point of contact.

Emma will be happy to chat to you via phone or email at anytime to answer general questions about your plan, and to discuss your social media posts.

If you are on our £299 LinkedIn Lead Generation Plan, you will also have a dedicated LinkedIn Manager.

Your LinkedIn Manager runs your Lead Generation campaign and is your point of contact (via phone or email) for any questions related to this campaign.

What will I get for my investment?

That depends which plan you buy.

If you sign up for the £100 Posts Plan, your investment will build a consistent presence for your business across your selected social media platforms.

Your posts will activate and engage your LinkedIn Connections or social media followers.

When your customers go looking for you on social media, they will discover active, engaging, and relevant social media posts that build their trust in your business.

If you sign up for the £299 LinkedIn Lead Generation Plan, your investment will bring all the benefits of the £100 Posts Plan, PLUS:

- a rapid expansion of your LinkedIn network (00-700 new connections per month)

- 5+ enquiries from potential new clients every single week via LinkedIn

How much does it cost?
  • The £100 Plan costs £100 per month.
  • The £299 LinkedIn Lead Generation Plan costs £299 per month.

Prices are exclusive of VAT.

  • Add Content Panel Access to your plan for £29 per month
  • Have your posts adapted and published to additional platforms for £29 per month
  • Have your posts adapted and published to Instagram for £64 per month

Sign-up via our website to select add-ons and customise your plan.

 

How do I sign-up?

Go to the Plans Page on our website, select your plan and click "Buy Plan".

Customise your plan on the checkout page and set up your recurring subscription.

 

What happens during my 10-day onboarding period?

Your 10-day Onboarding Period starts the moment you complete checkout.

Within 15 minutes you will receive your Onboarding Questionnaire via email.

Please complete your Onboarding Questionnaire (takes 20-40 minutes) within 48 hours.

If your questionnaire is submitted late, the world won't end but there may be a non-refundable delay to your plan start-date.

Once your questionnaire has been submitted, we will be in touch to keep you updated as we prepare your plan.

If you are on the £299 LinkedIn Lead Generation Plan, your dedicated LinkedIn Manager will also be in touch.

Your plan will go live on the 10th day, or nearest work day, after you signed up.

Social Media Posts

Which plans include social media posts?

All of them.

All plans include 3 posts per week, created specifically for your business by your dedicated Content Creator.

Under the £100 Posts Plan, these 3 posts are adapted and published to *two of your social media platforms.

*When you sign-up you will be prompted to select two platforms from: Company LinkedIn Page, Personal LinkedIn Profile, Facebook, or Twitter.

Under the £299 LinkedIn Lead Generation Plan, the 3 posts are published to your Personal LinkedIn Profile (or a different platform upon request).

Under the £270 Supercharged Facebook Ads Plan, the 3 posts are published to your Facebook Page.

 

can you publish my posts to additional platforms?

Sure.

In addition to the platforms included in your plan, we can adapt and publish your posts to additional *platforms for £29 / mo per platform.

*Available platforms: Facebook Page, Twitter Page, Company LinkedIn, Personal LinkedIn Profile)

We can adapt and publish your posts to Instagram for £64 per month.

What kind of posts will you create for my business?

That depends on your unique business, but these post samples will give you a feel for the type of posts we create:

How do you know what to post for my business?

As part of your Onboarding Process, you will be asked to complete an Onboarding Questionnaire to tell us about your business, your ideal clients, social media preferences, and more.

Your dedicated Content Creator (who will have previous experience creating social media content for companies in your industry) will then conduct in-depth research into your business, competitors, and target market before creating your first month of social media posts.

WHO WILL create MY SOCIAL MEDIA posts?

We have a team of 15 (UK-based) Content Creators and Editors. Your account will be matched to one dedicated Content Creator and one Editor.

Your Content Creator will be responsible for researching into your business and creating your posts each month.

Your Editor will conduct editorial checks to ensure that your posts meet your briefing and that they meet our high-quality standards.

Can I see my posts before they are published?

Sure, please add Content Panel Access (£29/mo) to your plan at checkout.

If Content Panel is not added to your plan, you will see your posts once they have been published to your social media pages.

Adding Content Panel Access allows you to view your scheduled posts in an editable content calendar.

It also allows you to download *reports on your post performance and to edit scheduled posts.

*reporting not available for Personal LinkedIn Profile posts

Can I still post to my own profiles?

Of course – you retain full access to your social media pages and can post as much or little as you like.

Why do Instagram posts cost more?

Instagram is a more complex platform and it takes us longer to plan, prepare, and create Instagram posts.

Instagram posts are therefore only available as an add-on for £64 per month.

Why can't you publish my Instagram posts directly?

Instagram’s API restrictions prevent direct publishing. When your Instagram post is ready to be published, you’ll receive a mobile notification containing your post and prompting you to publish it. This takes under 30 seconds. Learn more about this processWe can publish directly to all other social media platforms.

£299 LinkedIn Lead Generation Plan

Do I need LinkedIn Sales Navigator?

Yes - you need LinkedIn Sales NavigatorYou may qualify a one-month free Sales Navigator trial. 

Whose LinkedIn Profile should we use?

Someone senior in your business such as the CEO, COO, Business Development Manager etc.

Who prepares the outreach messaging campaign?

Your LinkedIn Manager. During your Onboarding Period, your LinkedIn Manager will send you the proposed messaging campaign to check you are happy with it.

how many prospects are targeted each month?

1,000

How many new connections will I get each month?

You can expect to get between 300 and 700 new, relevant LinkedIn connections every month. 

How many hot leads will I get each month?

We have 60+ customers on the £299 LinkedIn Lead Generation Plan. The average customer generates 5+ leads per week.

The actual number of hot leads generated depends on your type of business, the strength of your offering, and your ticket price.

Payment and Terms

Do I have to sign a contract?

Nope. Before signing up, you'll just need to acknowledge and agree to our Terms of Service and 30-day notice period to cancel.

Why do I need to set up a recurring payment?

Payment for your plan is taken on a monthly, quarterly, or annual recurring basis.

We ask you to set up a recurring payment when you sign-up to simplify the billing process. Within 7 days of each payment being processed, you will receive a VAT invoice.

Tell me about your 20-day money-back guarantee

If you decide your investment wasn't worthwhile, we'll give you a refund anytime during the first 20-days after signing-up. 

This gives you a chance to meet and work with our team, and get a feel for your plan before committing to work with us.

Your 20-day guarantee period begins the day you sign-up. After your 10-day Onboarding Period, you will have roughly 10-days to see your plan up and running before reaching the end of the money-back period.

Please note, the £150 LinkedIn Lead Generation Plan Onboarding Cost is non-refundable. Applies to all billing frequencies.

 

WHY DO I HAVE TO GIVE 30-DAYS NOTICE TO CANCEL MY PLAN?

We are able to offer our plans at such a competitive price because we prepare all campaigns 30-days in advance. We therefore require 30-days notice to cancel a plan.

Want to talk?

Yup, let's have a call!

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